PHONE CALLS: Call during office hours only. I have one receptionist who may not be able to answer the phone at all times if she is busy with patients. Keep trying to call if you need to. EMAIL: This is an option to schedule appointments. No medical consultations will be done by email. Do not share medical information by email. Initial phone contact is necessary to get your SIGNED consent to communicate for scheduling issues this way due to emails INHERENT security issues. VOICEMAIL: There is no voicemail because it is not a safe mechanism for communication of potential emergency situations. WALK INS: Walkins are available on Tuesdays and Fridays only. I limit the number of walkins at each clinic. Walkins will be fit in after scheduled appointments.