PHONE CALLS: Call during office hours only. I have one receptionist who may not be able to answer the phone at all times if she is busy with patients. Keep trying to call if you need to. EMAIL: This is an option to schedule OR CANCEL appointments. No medical consultations will be done by email. Do not share medical information by email. Initial phone contact is necessary to get your SIGNED consent to communicate for scheduling issues this way due to emails inherent PRIVACY issues. WHEN YOUR CONSENT IS CONFIRMED, YOU WILL BE GIVEN THE EMAIL ADDRESS TO SEND YOUR REQUEST FOR APPOINTMENTS. VOICEMAIL: There is no voicemail because it is not a safe mechanism for communication of potential emergency situations. NO WALK INS EVER, APPOINTMENTS ONLY.